Customer area

Confidential project

CRM solution for the management of prospect relationship,
in the fitness and well-being sector

Background and Objectives

As a major player in the fitness and well-being sector, the company X was faced with difficulties in the management of prospect relationship and their conversion into clients.

Click2Cell’s approach and results

An easy-to-use, fluid and intuitive tool allowing to:

• manage complex databases,
• analyze trends and performances,
• communicate with and engage clients through geolocated and multichannel campaigns.

Since the CRM was introduced in the fitness centers and used on a regular basis, the turnover of some center witnessed an increase of 20% on average.